Contact Us
Q&A
To avoid obstructing the boarding and alighting of other passengers and affecting road safety, passengers with large luggage / goods are advised to arrange their own transport for destinations. For more information, passengers may refer to ‘Safety Notes for Passengers’ Luggage / Goods’ in Notes to Passengers. To safeguard the safety of passengers and bus operation, the driver has the right to refuse them to get on the bus.
For the sake of other passengers and to keep the school bus clean, eating or drinking on the school bus is strictly prohibited.
Each school bus is inspected by the driver upon arrival at the terminus. If you left anything on the school bus, please fill out the Online Lost Item(s) Form. We will contact you as soon as possible to arrange for claims once we have found the item(s). You may also contact the Security Office 24-hour Control Room (Tel: 3943 7999) to enquire about your lost item(s).
In general, we only keep lost items for three months (perishable items, such as food and drinks, are disposed of immediately or kept for a shorter period of time based on the condition). We dispose of items that are unclaimed and overdue in an appropriate manner.
If you wish to compliment our staff for their services, you can express your appreciation to him/her in person, or complete the Online Form to show your gratitude.
The school bus is exclusive for students and staff of The Chinese University of Hong Kong. Tourists should arrange their own transportation for destinations within the campus.
The University has made arrangements for campus transport in case of severe weather. For further information, please refer to ‘Traffic Arrangements during Typhoon Signals, Black Rainstorm Warning Signals and “Extreme Conditions’ in Notes to Passengers.
General Enquiry
Express Appreciation
If you wish to compliment our staff for their services, you can express your appreciation to him/her in person, or complete the Online Form to show your gratitude.
Report Lost Item(s)
If you left anything on the school bus, please fill out the Online Lost Item(s) Form. We will contact you as soon as possible to arrange for claims once we have found the item(s).
In general, we only keep lost items for three months (perishable items, such as food and drinks, are disposed of immediately or kept for a shorter period of time based on the condition). We dispose of items that are unclaimed and overdue in an appropriate manner.
Online Feedback / Enquiries
If you have any feedback or enquiries about the school bus service, please complete the Online Feedback / Enquiry Form. Your valuable feedback helps us to continuously enhance our school bus service.
Address
Transport Office
LG, Security & Transport Building,
The Chinese University of Hong Kong,
Shatin, N.T.
Hotline | Fax | |
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General Enquiry 3943 7990 | transport_office@cuhk.edu.hk | 2603 5499 |